Like many people, I love the Internet and all things related to digital media, spend a lot of time on the internet and with technology, and as my husband would argue, am (borderline) addicted to it all. Unlike many people, however, it is my job to study/research/analyze digital media and the Internet, as a part of my research for my PhD program in Communication, Rhetoric, and Digital Media at NC State. This means, at the very least, I have a good excuse for being addicted to it (unless you are my husband, in which case, it only means that I way too frequently bring my work home with me and work wayyy too much. Which is basically the life of an academic. I guess I have some explaining to do…). But my relationship with the Internet and other technology is not so simple.
It is fun and fascinating to study this broad field, but it can also be very frustrating, difficult to make productive, and hard to keep up with. Don’t get me wrong – I’m very happy with my graduate program, and I do love what I study – but it comes with some built-in difficulties that you have to learn to manage if you’re going to make a go at it with any real consequence. Here are some of my thoughts on the field (which is probably not even the best way to put it) after my first year of PhD work:
Studying the “field” of digital media/technology/the Internet (and yes, I know these terms are not interchangeable) is frustrating because the field is so large and unwieldy, grows bigger all the time, and transcends pretty much every other field in academia. At NCSU, we study rhetoric and digital media, but that is just one angle of digital media research. It’s being done by nursing programs, who analyze use of tablet computers for improving patient care, and political science, to examine the influence of social media campaigns on elections. And those are exactly the studies that we could undertake in our program as well. So how do we distinguish ourselves in the humanities? Or should we at all? Should we market our research outside of these select fields of Communication and English?
It can also be frustrating to study rhetoric and digital media from a humanities perspective because we have no clear methodological sense for how to effectively analyze these artifacts and all of the data they can produce. To borrow a term from Steven Krause, researching the internet in particular is akin to searching in “a haystack full of needles” – there is too much information out there, and it can be challenging to sort through all of it to find some kind of meaning/finding/publishable anything. Those in the humanities have yet to articulate any meaningful considerations for methodological study of digital media thus far, though my colleague Ashley R. Kelly and I will have a paper published in this year’s ACM SIGDOC Proceedings that begins to tackle this issue.
It can also be difficult to make research into digital media/technology/the Internet productive, and by productive, I’m referring to producing work that adds to the general body of knowledge in the way that academics aim to do (generally through publishing). A key challenge here is deciding what is meaningful and what is not, and this is directly related to the dearth of methodological literature. If we cannot conceive of the important considerations for digital media study, how can we know what artifacts and data are meaningful? Or when we do know what’s meaningful, has it taken so long that the information is no longer timely and relevant to academics and the general public?
This leads me to my third frustration with studying rhetoric and digital media: it is so difficult to produce work that is relevant and timely with the way that academic publishing works. Sure, in my seminar one semester, I was right on point with my analysis of a new technology or use of social media. But by the time I can revise a draft for a journal, send it out, revise a manuscript, and have it published – it’s no longer so timely and relevant. Obviously, this issue is not unique to digital media scholars, nor is it a new one, but it’s exaggerated by the fast pace of technology and digital media advancements. But as an ongoing issue, I strongly feel that we need to address it and find ways to make our research more available in a more timely way to the public – after all, we aren’t trying to only speak to each other with our work. Or at least, we shouldn’t be. The University of South Alabama has recently established a new journal that sets out to work on this issue, The Journal of Contemporary Rhetoric. Let’s support these new ventures so that we can find ways to keep our work timely and relevant as well as rigorous.
So, to recap: studying rhetoric (or insert any academic field, really) and digital media is challenging to say the least. But it is also exciting for all of the potential that is there. We just need to find ways to study it meaningfully – not just any old website or new gadget – and rigorously, as well as to make the information available when it is most relevant and not a year and a half or two years after it made news.
What do you find to be the most challenging part of studying digital media/technology/the Internet/whatever you like to call it? How do you deal with the issues I’ve mentioned here?